If you need to ask a question we have specific enquiry forms for Registration, Special Needs, Accommodation and Transport.Please fill in the appropriate form via the links below.
For a GENERAL ENQUIRY about other matters please fill in the GENERAL ENQUIRY form. 

If you require a support letter for your visa please please go to Visa Support Letters section below.

Please click on the appropriate link below:

General Enquiries

Registration Enquiries

Special Needs Enquiries

Accommodation Enquiries

Transport Enquiries


If you need assistance with your Smart Card, please go to the Smartcard Office.


Note: Visa Support Letters

It is a requirement of the Department of Immigration and Border Protection that you make your booking for the event prior to submitting your visa application. If your visa is refused, you will receive a full refund.
If you need a letter from us to apply for a visa, please click to complete the following form:
Visa Letter Application Form

You will need the following information to complete the form:

  • Your booking number
  • Full name as shown on passport
  • Smartcard Number
  • Email Address
  • Nationality
  • Passport Number
  • Passport Issue Date
  • Passport Expiry Date
  • Residential Address