Special Needs

Amaroo is a unique natural environment which can be challenging especially for people with disabilities or health issues. Please consider the following options and Please seek advice from your medical practitioner about your ability to attend, given the extremes of temperature and rough terrain at Amaroo.

Our team of Special Needs volunteers are happy to provide help to those attendees and carers who require assistance.

The Special Needs service provides assistance on and off a bus to the amphitheatre, assistance to and from the designated special needs seating area and a Rest Tent for use between events.

By registering for Special Needs you agree to be seated within the designated Special Needs area of the amphitheatre, with your carer if required.

How to Register for Special Needs

If you have a disability or health issue and wish to register for Special Needs please fill in the 2018 Special Needs Register. Do not fill in this form until you have successfully registered for the Amaroo event.

It is important that you read all the information in the blue accordions below, before you register for the Amaroo event and before registering with Special Needs.

Who would Benefit from Special Needs

People and their carers who need to reserve space for a Wheelchair / Electric Scooter in the amphitheatre.
People and their carers who need to reserve an easily accessible seat in the Special Needs Area due to health or mobility issues.
People who require a cool quiet place to rest between events due to significant health or heat issues.
People requiring off site accommodation in Ipswich and Low Floor coach transport to/from Amaroo.
People requiring designated special needs car parking at the front gate.

Important Information

If you need the assistance of a carer while you are at Amaroo please arrange for your carer to accompany you to Amaroo.

Our volunteers are unable to assist you between and after events in the pavilion area, camp grounds and in off-site accommodation. If you require assistance during these times please arrange to bring a carer with you.

If you require a mobility aid such as a wheelchair, mobility scooter or walker etc please bring your own as we are unable to supply these.

Medication

If you have medical conditions, or require regular medications, we encourage you to bring a letter from your doctor and a list of your medications in case of emergency. Medications which require refrigeration can be taken to the first aid booth for storage ( please ensure that they are clearly labelled with your name). The first aid booth is open from 8 to15 September.

Note: The Special Needs volunteers are not able to provide medical care; this is provided by onsite paramedics.

Special Needs Accommodation

Ipswich:
Special Needs accommodation is available at the Ipswich Country Motel
250 South Station Rd , 4305 Ipswich

Click here to access the Booking Form.

Brisbane:
Special Needs accommodation is also available at the Sheraton Four Points Brisbane.

Book here with Travel Bestway.

Onsite Accommodation

Special allocations will be accepted for health and medical reasons, such as the need to be close to a bathroom or close to bus pick-up point.

Please seek advice from your medical practitioner about your ability to stay onsite given the extremes of temperature and rough terrain at Amaroo

Please apply here for Special Tent Allocations

Special Needs Transport

Special Needs bus operates exclusively for people with special needs and medical conditions who register with the Special Needs team.

The fee for daily coaches to/from Ipswich & Brisbane is a separate charge to the event registration fee. The onsite special needs transport is a required separate fee to/from Amphitheatre. These vehicles can accommodate wheelchairs and also low floor ramp access.

Assistance will be available if required, on and off the bus or coach to your special area seat if you do not have a carer.

At present there is no special needs transport available with wheelchair low floor access from Brisbane. If there is a need please email the Special Needs Help Desk

There will be designated special needs car parking at the front gate, please complete the Special Needs Register.

Special Needs FAQs

Q. Is Special Needs seating located towards the rear of the theatre again this year, and will I have the same seat each day?

Yes, the area is the same as last year

Q. Does my carer have to sit with me, or can they use Random Rotational Seating (RRS) once I am seated in the Special Needs Area?

No. They can sit in the Random Rotational Seating area.

Q.If I select Random Rotational Seating (RRS) will I also have access to the Special Needs Rest Tent located in the Pavilion?

No. This is only available to guests who require Special Needs seating.

Q. Will Special Needs (SN) have their own transport again this year?

Yes. But you will need to purchase one of the offsite bus options – bus from/to Ipswich Hotel or from/to Brisbane – as well as the onsite Amphitheatre bus.

Q.Can my carer use the Special Needs transport rather than using the Amphitheatre bus other attendees use?

Yes

Q.Where do we collect our Event and transport tickets from?

From the Special Needs Area in the Pavilion. If your carer is using (RRS) they will need to collect their Event ticket from ticketing, also located in the Pavilion.

Q.I have hearing problems. What can I do?

Please bring an FM radio as there will be real time broadcast of English and translations over FM frequencies that you will be able to tune into.

Q.I have vision problems. What can I do?

Random Rotational seating does not provide guests with fixed seating (seats change daily). Monitors will be located in the Special Needs seating area.

Q.I am staying on site. Will the Special Needs (SN) transport take me to the Event from my Campground?

Yes, if you have purchased the on-site bus pass to/from Amphitheatre and registered with Special Needs.

Q. I will need a camp site close to toilet / bathroom amenities. Can this be arranged?

Yes

Q.I am staying off-site – at the selected Special Needs accommodation in Ipswich/Brisbane what daily transport should I purchase to Amaroo?

Purchase one of the offsite bus options – Bus from/to Ipswich Hotel or Bus from/to Brisbane.

Q. What onsite transport should I purchase?

The Bus to/from Amphitheatre 5 Days

Q. I have now completed the Special Needs Registration Form, but have not received a response, what should I do?

Please check that you have provided us with your correct email address, you should have received an automatic response.

Q.How do I contact the Amaroo Special Needs Team?

By email to Special Needs