Assisted Access

Amaroo is a unique natural environment which can be challenging, especially for people with disabilities or health issues. Please seek advice from your medical practitioner about your ability to attend, keeping in mind the extremes of temperature and rough terrain at Amaroo.

Download PDF - Assisted Access Bus Movement

At Amaroo 2024 support for Assisted Access guests will include:

designated parking in the car park close to the main entry
a low floor bus from the Welcome Hall to the Pavilion and the Pavilion to the Amphitheatre and return
a wheelchair van from the Welcome Hall to the Pavilion and the Pavilion to the Amphitheatre return
a shade tent
fixed seating in the Amphitheatre

The Assisted Access team will provide support to guests getting on and off the bus and getting to their seating.

Assisted Access includes those guests in a wheelchair or electric scooter. In addition, those with difficulty getting on a bus and/or limited ability to walk short distances without assistance. If this applies to you, you will be eligible for Assisted Access support.

Due to the difficulties of getting around on site, we strongly recommend that you arrange for a support person to accompany you to Amaroo.

How to Register for Assisted Access

Registration is now closed.

You can pick up your seat ticket, wrist band and Assisted Access parking sign from the Assisted Access shade tent on:
Sunday 8 September 12.00pm - 4.00pm
Monday 9 September 10.00am - 12.00pm

Seating

Please note: By registering for Assisted Access you agree to be seated within the designated Assisted Access area of the amphitheatre, with your carer if required. You will be seated in the same seat throughout the event. You will not have access to the rotated event seating.

Transport

There will be a low floor bus provided for Assisted Access (AA) guests who complete the register. Please only register if you have mobility issues that make it difficult for you to climb steps into a bus without assistance. This is a free service.

If you simply need transport up the hill to the Amphitheatre, there will be shuttle buses provided by general transport.

The AA bus will transport guests from the Welcome Hall to the Pavilion.

The same bus will transport AA guests from the Pavilion to the Amphitheatre for the event and return and on to the Welcome Hall after the evening event.

A van to transport wheelchairs will be provided for AA guests who complete the AA register on the website. The van will carry AA guests in wheelchairs from the Welcome Hall to the Pavilion and from the Pavilion to a backstage entry to the Amphitheatre and return and on to the Welcome Hall after the evening event.

For general transport around the site including to the Amphitheatre, there will be buses circulating on site. This does not require you to register with Assisted Access and is free.

Offsite transport is provided by general transport. You can book offsite transport when you Register. You can also add transport to your existing booking. Assisted Access is not providing any offsite transport.

Transport

For your accommodation requests or enquiries, please contact Accommodation on the Help Desk page. The Assisted Access team cannot help with Accommodation questions.

Assisted Access (AA) FAQs

Q. Is AA seating located towards the rear of the Amphitheatre and will I have the same seat each day?

Yes, you will be allocated the same seat for each day. AA seating is at stage left towards the rear of the Amphitheatre.

Q. Does my carer have to sit with me or can they use Random Rotational Seating (RRS) once I am seated in the AA Area?

Your carer may choose to sit with you or in the Random Rotational Seating area.

Q. Will AA have their own transport this year?

Yes. Lo-floor buses will be provided on site only.

Q. Can my carer use the AA transport rather than the Amphitheatre bus other attendees use?

Your carer can travel with you on the AA bus if there is room. Priority will be given to AA guests. There will be general transport shuttles to the Amphitheatre.

Q. Where do we pick up our AA wristbands from?

From the AA shade tent in the Pavilion. If your carer is using the RRS they will need to collect their Event ticket from the appropriate booth in the Pavilion.

Q. I am staying on site. Will the AA transport take me to the Event from my Campground?

AA transport to the event will be from the Pavilion. There will be regular shuttles from the campgrounds to the Pavilion.

Q. I have now completed the AA Registration Form, but have not received a response, what should I do?

You should have received an automatic response. Please check that you have provided us with your correct email address and also check your spam folder.

Q. Can you supply a wheelchair or mobility aid for me to use on-site?

We are unable to supply mobility aids. If you require one, please bring it with you.

Q. How do I contact the Amaroo Assisted Access Team?

Please send a message from the Helpdesk