Help Desk

Choose which area you would like to contact and fill out the Form below with your enquiry. Thank you for your patience while the team works to assist you.

The FAQ page provides answers quickly to the most commonly asked questions.

Be informed of latest Event News by visiting the Updates page regularly.

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Helpdesk Form 2025

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Directions and Map

FIRE · AMBULANCE · POLICE · TAXI

Dial 000 – National Emergency Number

Dial 112 – Alternate number from mobile phone

Follow operator’s instructions
For all 000 calls, our address is Ivorys Rock, 310 Mt Flinders Rd, Peak Crossing

TAXI SERVICES

You can direct Taxis to Ivorys Rock Reception area - by the main car park. (Welcome Hall)

Yellow Cabs (Brisbane) T: 132227
Ipswich Yellow Cabs / 07 3281 2997 / https://www.qica.com.au/ipswich-yellow-cabs 

13 Cabs / 61 131924 / https://www.13cabs.com.au/app/
My Private Transfers Ipswich / 61 420 903 617 / https://www.myprivatetransfers.com.au/

UBER

Uber from Brisbane Airport: https://www.uber.com/global/en/r/airports/bne/
Uber app https://www.uber.com/au/en/ride/

Airline Lost Luggage

If your luggage is lost or misplaced by the airline, it is the responsibility of the airline to find and return it.
You need to submit a lost luggage report to the airline while you are still at the airport.

The address you want it delivered to is:

Ivory’s Rock Conventions and Events
310 Mt Flinders Road
Peak Crossing
Queensland 4306
Australia

Please notify Reception that you are waiting for luggage to be delivered.