Assisted Access

The Assisted Access (AA) team is looking forward to welcoming you to Amaroo 2026.

Amaroo is a unique natural environment which can be challenging, especially for people with mobility limitations or health issues. There is some uneven ground, the days can be hot and the evenings can be cold.

If you have a medical condition, it would be wise to check with your health practitioner before you decide to attend. Please ensure to bring a full supply of your regular medications and ideally a letter from your health practitioner summarising your health conditions.

Guests travelling from outside of Australia are strongly recommended to organise travel insurance prior to arrival.

If you have questions please check the Frequently Asked Questions (FAQ’s) below or you can reach out via the Help Desk.

Support for Assisted Access guests will include:

designated parking in the car park close to the main entry
a low floor bus and a wheelchair van from the Welcome Hall to the Pavilion and the Pavilion to the Amphitheatre and return
a shade tent in the Pavilion
the same Assisted Access seating in the Amphitheatre for all events
support for guests getting on and off the bus and getting to their seating.

Seating

Construction is underway of a dedicated platform with ramp access. This will provide safe, easy access to seating in the Amphitheatre for Assisted Access guests including those using a wheelchair or a wheeled walker.

There will be additional Assisted Access seating in a Marquee in the berm area at the rear of the Amphitheatre.

For Assisted Access guests who can negotiate steps, there will be seating in the tiered seating in front of the Accessible Platform.

By registering for Assisted Access, you, and your carer if they are going to sit with you, agree to be seated within the designated Assisted Access areas of the Amphitheatre. You will be seated in the same seat throughout the event.

Transport

If you simply need transport up the hill to the Amphitheatre, there will be shuttle buses provided by general transport, freely available to everyone.

There will be a low floor bus provided for Assisted Access (AA) guests. Please only register for Assisted Access if you have mobility issues that make it difficult for you to climb steps into a bus. This is a free service.

There is limited capacity on the low floor bus. Please be aware that if a second run is required there will be a wait time until the bus returns.

Register for Assisted Access

The Assisted Access register will close on Friday August 21st, so that we can confirm suitable buses.

Registration for Assisted Access will open when the Event Registration opens.

Accommodation

The Assisted Access team cannot help with Accommodation questions. For accommodation enquiries, please contact Accommodation via the Help Desk.

Assisted Access (AA) FAQs

The following FAQs are provided to assist you; if you still have questions after reviewing them, please contact the AA team via the Help Desk.

Q. Is AA seating located towards the rear of the Amphitheatre and will I have the same seat each day?

Yes, you will be allocated the same seat for each day. AA seating is at stage right towards the rear of the Amphitheatre.

Q. Does my carer have to sit with me or can they use general seating?

If you require assistance during the events e.g. accessing the bathrooms, your carer will need to be seated with you. Otherwise they may choose to sit in general seating. If they will be seated with you, please provide their details when you complete the AA registration.

Q. Will AA have their own transport this year?

Yes. A low floor bus is provided on event days only.

Q. Can my carer use the AA transport rather than the general transport shuttles to the Amphitheatre?

Priority will be given to AA guests. There will be general transport shuttles to the Amphitheatre.

Q. Where do we pick up AA wristbands from?

From the AA shade tent in the Pavilion.

Q. I am staying on site. Will the AA transport take me to the Event from my Campground?

No, AA transport to the event will be from the Pavilion. There are general transport shuttles from the campgrounds to the Pavilion.

Q. I have now completed the AA Registration Form, but have not received a response, what should I do?

You should have received an on-screen automatic response which is the confirmation. Please check that you completed the AA registration process.

Q. Can you supply a wheelchair or mobility aid for me to use on-site?

No, we do not supply mobility aids. If you require one, please bring it with you. It is possible to hire wheelchairs locally. Country Care Ipswich (07) 35197600 deliver to Ivory’s Rock and collect after the event.

Q. How do I contact the Amaroo Assisted Access Team?

Please send a message to the Help Desk under the Assisted Access heading.

Q. Will Assisted Access provide a carer for me?

No, Assisted Access cannot provide dedicated carers for an event.

Q. Can I get an aisle seat?

If you request an aisle seat when you register for AA, we will make every effort to comply with your request but due to limited availability an aisle seat cannot be guaranteed.

Q. Can I take the Assisted Access bus and still use random seating?

No, the Assisted Access bus is for guests who cannot board an ordinary bus and who are seated in the AA area of the Amphitheatre.